HarborOne Mortgage continues to lend to both homebuyers and refinance customers during these unprecedented times. Much of our business can be conducted over the phone or via the internet, however, there may be instances where business is conducted face to face. Home inspections, appraisals and loan closings are a few examples where a face to face may be requested. Below are best practices when you are planning for an in-person meeting:
- Confirmation there has been no known exposure to the virus, no overseas travel within 45 days, and no current symptoms indicative of the Coronavirus.
- Sanitize surfaces before and after any in person meetings
- Do not share pen or other instruments
- Agree to be no closer than six feet from anyone
- Provide any form of ID, when required, electronically to avoid physical contact
- Ask individuals to wash their hands thoroughly prior to meeting
- Encourage the use of rubber gloves, if possible
As we navigate through this historic time, you may experience transactional delays due to shelter at home requirements, businesses closures, job interruptions, etc. Please communicate with your HOME Loan Officer if there are any material changes to your circumstances prior to the closing of your home mortgage. Stay safe!
About John Martin
John started in the mortgage business in 1992 immediately after going through the process of buying his own home. He has become an experienced loan officer working with every type of mortgage and in locations all over the state of Massachusetts, specializing in Hampshire and Franklin counties. John works to educate borrowers, make them comfortable, get them qualified and help them through the entire home purchase or refinance process, from finding the right home to closing. He has a proven ability to work with local realtors, attorneys and other real estate professionals to make the process smoother and easier for every client. John has also spent a number of years working as a controller and compliance officer giving him a unique perspective of every phase of the business.
John was born and raised in Springfield and has lived and worked in the Northampton area for for over 30 years. He graduated Cathedral High in Springfield and Brandeis University with a degree in economics. His work before the mortgage business included playing professional basketball in Europe, then as a carpenter in Atlanta before coming back to Western MA and working in the investment and automotive fields. John spends his off hours time with his wife Sydney and their "kids", 2 Lab mix dogs and 4 cats, all rescues. He also enjoys working around the house and golf.
See More TestimonialsI will recommend Applied Mortgage and John Martin to everyone. I have done business with many banks and lenders. This was the best experience I ever had. Thank you, John and Applied.- John